2.18.2008

websites that offer services

I love online services! Let's face it, with all those telephone prompts one has to go through just to get a cs rep (especially if the '0' doesn't work), an online presence is my ideal way to go. Up until about a year ago, I never had any problems with accessing Rogers customer service through their online portal at rogers.com. I made payments, collected my bills, changed services, everything. That was then, and this is now. I don't know how many times I've tried to login and have issues. When I am able to access my account, g~d forbid I'd want to pay a bill! The system is ALWAYS having issues - and am prompted to call their cs number. So I almost always contact via their online form complaining, and copy and pasting to the various departments because the issue deals with all of them (cellular, cable, internet, billing, website). I usually get a quick response with a reference number and the first and last initial of the person handling the complaint. After a few months of going back and forth with cs emails, I started to wonder if there was an actual person on the other end - I haven't figured this out, but really, on one email I sent, I went into one long rant about snow, lugging things around, how the city where I lived must thing everyone drives, requesting danger pay to return a box to the rogers video and when I will get a new one delivered to me - blah blah blah. The response was very precise, someone like you would here on their voice automated cs. "I understand you are having Internet {or cellular or billing} problems, let me get a customer service rep to help you. Please say what the nature of your call is about, if it is a billing problem, say 'billing'." Well you get the picture. This is how my cs emails have looked like. So there you have it. I am writing this because I have just tried to get online to the rogers site, and it keeps telling me to login, my login timed out. Bastards, probably locked me out permanently. I think I am going to cancel everything.

2.14.2008

gaie stuff

that whole chuck nors suks... now i'm really convinced people are dumb @ []

i drove on sunday, met Bob Rae, the next MP for Toronto Centre - I think I am a neo-liberalist or neo-conservatist. who know's I think people should work for what they have. Why be given everything for free, there's less appreciation and value by the receiver and ...well that's another story.

2.09.2008

Roger's Free Preview - February

Free Preview Friday February 1st to Friday February 29th
276 - Mystery TV

Free Preview Wednesday February 6th to Wednesday February 20th
598 - ET Global (Mandarin)

Free Preview Wednesday February 6th to Wednesday February 20th
599 - Phoenix North America (Mandarin)

Free Preview Wednesday February 6th to Wednesday February 20th
589 - ATV Home (Hong Kong)

Free Preview Wednesday February 6th to Wednesday February 20th
588 - TVS: Guangdong Southern TV (Cantonese)

Preview Ends Friday April 25th at 11:59 PM
579 - TV Asia (Hindi/Gujarati)

Preview Ends Tuesday September 30 at 11:59 PM
284 - Teletoon Retro
__________________

2.03.2008

Public Admin & Governance

I am really loving this course! The only problem is that my social life will suffer for a little bit, but by the end of this course, it'll be one certificate, then another year at advance certificate status, and finally, a Bachelor of Arts in Public Administation and Governance. It's all good.

On another note, I may have another roommate again. Not that this is something I am looking forward to, but a little too many purchases over the holidays and probably too generous on my part in paying the bill, I'm just treading water. Those days are over. I need to be focused and I am not going to allow alcohol interfere with anything. I am going back on the exercise regime, not get caught up in mindless jibber by people around me. Driving is going along just fine... I am getting more comfortable behind the wheel and today actually ventured out in busy traffic.

So hello February!

A friend upt and quit his job last week, blasting another friend for being so bossy. He's in Mtl now, but will most likely end up back in Thunder Bay (where coincidently my cousin just gave birth to a baby - at 39/40, not bad! There is hope for me afterall.)

That's all...